Even as we establish our services, Karuna Care London is designing a strong regulatory compliance framework to meet and exceed all required standards. We understand that being compliant with regulations is fundamental to providing safe, trustworthy care. As we pursue registration, we are closely following the CQC fundamental standards and the specific adult social care requirements of Hillingdon Council. This framework will guide how we hire and train staff, how we care for residents day-to-day, and how we run our organisation behind the scenes.
Key areas of compliance for us include staff qualifications and training, resident safety, medication management, record-keeping, and governance structures. We will only recruit staff who meet the necessary qualifications for their role and have undergone thorough background checks. Once on board, staff will be required to complete all mandatory training (such as moving & handling, first aid, safeguarding, infection control, etc.) and refresh this training regularly. Resident safety is built into everything we do – from maintaining a hazard-free environment to conducting risk assessments for individual care plans. We will have strict protocols for administering and managing medications (with regular audits to prevent errors), and for monitoring each resident’s health and wellbeing. All care activities and incidents will be properly documented and recorded, ensuring transparency and accountability in our records.
In terms of governance, Karuna Care London will implement clear management and oversight structures. We will have designated managers and team leaders responsible for monitoring compliance in various domains (for example, a Infection Control Lead, a Safeguarding Lead, a Health & Safety officer, etc.). Regular internal audits and management meetings will be part of our compliance cycle – for instance, a monthly health and safety audit, quarterly care plan audits, and governance meetings to review overall performance. We will also schedule periodic policy and procedure reviews (as noted above) to incorporate any new regulatory requirements promptly.
Importantly, we acknowledge that compliance is an ongoing process, not a one-time checklist. Once we begin operations, we will engage fully with all external inspection and oversight processes. This means preparing for and cooperating with CQC inspections, and any quality reviews or contract monitoring visits from Hillingdon Council’s adult social care team. We will treat these inspections as opportunities to validate our high standards and identify any areas where we can improve further. If an inspection or review highlights something that needs addressing, we will take swift corrective action and learn from it. Additionally, we will keep abreast of industry standards and best practices by monitoring guidance from bodies like the National Institute for Health and Care Excellence (NICE) or Skills for Care, ensuring our compliance framework evolves with the sector. In summary, Karuna Care London’s quality and compliance approach is both proactive and comprehensive. Even as we await final CQC registration and local authority approval, we are laying a strong foundation of policies, training, and partnerships to ensure that once residents join us, they receive care that is safe, compassionate, and in full accordance with UK regulations. Our pledge is to continuously uphold and improve these standards so that families and professionals can have complete confidence in the care we provide.