Introduction
Karuna Care London Limited is built on the principle of genuine compassion. (In fact, the word “Karuna” means compassion, reflecting the core of our care philosophy.) We were established by a team of dedicated professionals motivated to create a safe and nurturing home for adults in need of support. From the very beginning, our organisation has blended professional excellence with empathy – ensuring that each resident is treated with kindness, dignity, and respect in a warm, family-like environment. We are committed to delivering high-quality, person-centred care to every individual we support. This means tailoring our services to each resident’s unique needs and preferences and involving them (and their families) in decisions about their care. Karuna Care London strives to not only meet but exceed the standards set by the Care Quality Commission (CQC) and our local authority Hillingdon Council. We adhere to robust safeguarding practices that protect each resident’s right to live in safety, free from abuse or neglect. From, day one, we align our care with CQC’s fundamental standards – ensuring our service is safe, effective, compassionate, responsive and well-led.
Our promise is to continuously uphold these standards and seek ways to improve, reflecting a culture of excellence, accountability, and compliance in all that we do.
Our Mission & Vision:
Mission: Our mission is to provide outstanding, compassionate care that upholds the dignity and well-being of every resident. We are dedicated to excellence in all aspects of our service, creating a homely atmosphere where each person is valued as an individual. By delivering care with empathy, respect, and professionalism, we empower our residents to live with comfort, purpose, and as much independence as possible – enriching their quality of life every day. Vision: Our vision is to become a leading light in UK adult social care, known for quality, innovation, and heart-led service. We aspire to grow and reach more people in need – expanding our services while maintaining the highest standards of person-centred care and full regulatory compliance. In the long term, we aim to achieve excellent CQC ratings and work closely with local authorities as a trusted partner in the community. We envision Karuna Care London making a positive impact not only for our residents and their families, but also in the wider community through outreach and example. By continuously investing in our people and embracing best practices, we plan to set new benchmarks in care excellence, influence the sector, and ensure that compassion remains at the core of everything we do.
