FAQs
Is Karuna Care London currently accepting new placements?
We are working closely with regulators and the local authorities to open our doors safely. Before any resident can move in, Karuna Care London is in process of securing necessary approvals by the Care Quality Commission (CQC) and Hillingdon Council (or the relevant neighbouring borough).
Who is eligible for care at Karuna Care London?
Karuna Care London is designed for adults in need of Assisted Living arrangements, subject to a care assessment by the local authority. In practice, this means an individual must be referred and approved by Hillingdon Council or their own local council if they live in a neighbouring borough. The council’s adult social care team will determine if the person’s needs match the services we provide. Only those assessed and referred through the appropriate local authority channels will be considered for placement with us.
How can someone be referred to Karuna Care London?
Referrals to our home typically come through the adult social care services of Hillingdon Council or neighbouring boroughs. If you have a family member who might benefit from our care, the first step is to contact your local council’s adult social care department for an assessment. If the assessment finds that Karuna Care London is a suitable option and we have capacity, the council will liaise with us to arrange the placement. We are not able to accept direct admissions from the public without involvement from the relevant local authority, to ensure all placements meet regulatory and funding requirements.
Can family and friends visit residents at Karuna Care London?
Yes, once we have residents in our facility, we intend to welcome family and friends to visit in line with our visiting policies. Maintaining family connections is very important for our future residents’ well-being. Visiting arrangements will be designed to ensure safety, comfort, and dignity for everyone. This means we will likely have set visiting hours or appointment systems and certain guidelines for visitors to follow (for example, infection control measures if required). All visiting plans will comply with the latest health guidelines and the standards expected by CQC and the local authority. We’ll provide clear information to families about how visits can be arranged as soon as we are operational. Our goal is to be transparent and accommodating, while keeping our residents’ best interests at heart.
Can family and friends visit residents at Karuna Care London?
Yes, once we have residents in our facility, we intend to welcome family and friends to visit in line with our visiting policies. Maintaining family connections is very important for our future residents’ well-being. Visiting arrangements will be designed to ensure safety, comfort, and dignity for everyone. This means we will likely have set visiting hours or appointment systems and certain guidelines for visitors to follow (for example, infection control measures if required). All visiting plans will comply with the latest health guidelines and the standards expected by CQC and the local authority. We’ll provide clear information to families about how visits can be arranged as soon as we are operational. Our goal is to be transparent and accommodating, while keeping our residents’ best interests at heart.